Laura Fitzgerald
208-215-4253 | laura95fitzgerald@gmail.com | Spokane, WA 99203
Experience
Athletic Administrative Assistant
City of Spokane Parks and Recreation: Jan. 2020-Present
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Allocate field space for different user groups
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Answer calls, emails and incoming questions from customers Create permits for user groups renting space or hosting tournaments
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Assist in running softball, soccer, and football leagues for young children to adults
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Assist in hiring site supervisors and overseeing site supervisors
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Create informational flyers, and media for events
Claims Resolution Specialist
Liberty Mutual Insurance: July 2017-December 2019
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Analyze inofrmation gathered by investigation and report findings and reccomendations
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Examined claims form and other records to determine insurance coverage
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Interviewed and communicated with claimant and witnesses
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Consulted police and inspect property damages to determine the extent of liability
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Met strict deadlines and metrics; paid and reviewed attorney demands in a timely manner
Administrative Assistant & Facility Supervisor
The Hub Sports Center: February 2015-July 2017
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Posted to the Hub's social media outlets
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Assisted in planning tournaments and other events
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Ran open gyms, sport camps, and tournaments
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Assisted in running the Hub 360 after school program
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Created flyers and program guides
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Developed and managed staff duties for each night
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Trained new employees as facility supervisors
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Maintained facility, set up, tear down and clean up for events
Education
M.A. Organizational Leadership
Gonzaga University: September 2019-Present
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GPA: 3.8
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Expected Graduation Date: May 2021
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Assistant Women's Club Rugby Coach 2017-Present
B.A. Sport Management & Minor in Public Relations
Gonzaga University: September 2013-May 2017
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GPA: 3.4
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Member of the Bulldog Pep Band, Circle K Club & Captain of the Women's Club Rugby Team