This course showed me how complex an organization can be. When it comes to solving problems and analyzing what is working it is important to see the connections internally and externally. Theory and Behavior taught me how to critically analyze problems, make decisions, and implement them in a positive way within an organization. It showed how we can use different diagrams, concept maps, and dialogic communication to solve problems internally and externally. The team goals and roles given in the simulation showed me the importance and values of having multiple perspectives to reach a goal. My way of thinking was challenged through analyzing my own system structures at work and applying systems thinking in order to solve problems. In The Fifth Discipline, Senge states, "openness and merit embodied a deep belief that decision-making processes could be transformed if people become more able to surface and discuss productively their different ways of looking at the world." I want to embody this mentality as a leader, by taking in everyone's input and knowledge when solving a problem. My weakness may be another person's strength!

 

During the course the EU Design case study taught me a valuable lesson on teamwork- although my group did not have the best outcome we learned to re-evaluate and reassess by widening our viewpoints. This process of reevaluation and learning are valuable traits I can take to any leadership role or team.